Remember the client, not just the appointment.
Every visit adds to the picture. PlinQ keeps track of what clients have purchased, the services they’ve received, their preferences, balances, and the details your team needs to know before the next interaction.
So when they come back, your team isn't starting from scratch.
Rich profiles, built automatically.
Simple enough for anyone on your team to pick up and use with confidence.
Guest profile initialized - capturing preferred drinks, skin allergies, colour formulas, and communication channels.
Every guest gets a profile
From their first booking, PlinQ starts a smart profile: contact details, preferences, and history in one place.
Appointment notes & photos synced...
Chemical formulas & patch tests saved...
Retail purchases & favorite brands logged...
Loyalty points balance updated...
Feedback score & reviews linked...
It fills itself in
Every appointment, purchase, and interaction writes back automatically. No manual logging, no gaps.
Your team uses it everywhere
At the desk, in the room, or in a campaign, the guest's full context is right where your team needs it.
Everything a guest profile should hold.
The way you manage guests shapes their experience. When your team has the information they need, the service feels more personal, more intentional, and more consistent.
Smart client profiles
See appointments, purchases, services, packages, memberships, and other meaningful interactions over time.
Visit & purchase history
Keep preferred staff, products, rooms, notes, sensitivities, and other client preferences where the team can actually use them.
Preferences & notes
Check package sessions, membership status, balances, and remaining benefits without digging through records.
Package & membership status
Clients can visit different locations without leaving their history behind.
One profile across locations
See visit frequency, spending patterns, and lifetime value to understand how clients engage with your business.
Lifetime value & frequency
Understand who your best guests are at a glance.
Segmentation-ready
Use profile information and activity to create useful segments for campaigns, rebooking, and follow-up.
Auto-updated from every module
Bookings, purchases, and other activity add to the client record automatically, reducing manual updates for your team.
Connected to Plinq AI
With more context across the client history, Plinq AI can identify patterns, potential retention concerns, and opportunities worth exploring.
A profile wired into your whole business.
View and manage bookings while building a customer profile.
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Financial Audit & Books Alignment
